What do the guarantee fields at the contract data of the accommodation information do in the system and on the websites?

Jun 11, 2012   //   by help   //    //  Comments Off on What do the guarantee fields at the contract data of the accommodation information do in the system and on the websites?

It creates a symbol when searching with the bookingsassistant, so you know which accommodations in the results are properties you have in guarantee. It does not have effect on the search results on the websites and is internal information only.

Can I combine 2 or more properties and offer it as one?

Jun 11, 2012   //   by help   //    //  Comments Off on Can I combine 2 or more properties and offer it as one?

E.g. I have 3 accommodations for 4 people and I want to offer it as well all together as an accommodation for 12 people.

Unfortunately this is not possible at the moment. Alternative option would be to create a 12 person accommodation, so this possibility can be found online but leave the availability on request (as you have to check of all 3 accommodations if they are still available before you can accept a booking).

How can I separate two calendars once they share the planning?

Jun 11, 2012   //   by help   //    //  Comments Off on How can I separate two calendars once they share the planning?

Once the accommodations share the calendar, the separation can be only be done by our technician. Please contact us mentioning the ID numbers and names of the accommodations and check if there are already periods blocked (bookings, N/A, options, owner bookings, on demands) on any of the calendar. If so, please indicate to which accommodation they belong.

Do I need to accept the accommodations publication when the collaborator renovates his publication for my website?

Jun 11, 2012   //   by help   //    //  Comments Off on Do I need to accept the accommodations publication when the collaborator renovates his publication for my website?

Once you accepted the publication of an accommodation of an collaborator you don´t need to do so again next time. When he renovates the publication after one year you will be informed but you do not need mark this visible or hidden again in web distribuition. In case you don´t want to publish the accommodation any longer, go to web distribuition, my websites and mark hidden for the accommodation and click on save.

How can I accept the publication request(s) for the accommodation(s) from collaborators?

Jun 11, 2012   //   by help   //    //  Comments Off on How can I accept the publication request(s) for the accommodation(s) from collaborators?

The requests sent to you by collaborators asking you to publish their accommodations can be accepted (or not) at the menu web distribution (under accommodations) in the list pending for my websites. To accept a publication mark visible (or to decline mark hidden) and click on save changes.

My collaborator does not have or work in the same languages as I do, can he still publish on my website?

Jun 11, 2012   //   by help   //    //  Comments Off on My collaborator does not have or work in the same languages as I do, can he still publish on my website?

Yes he can because he also in his account has the possibility of creating descriptions in all languages and in the language he needs to publish with you (remember for an accommodation to be shown it needs the description in that particular language).

Can I change the property details like the name of the accommodations from my collaborator?

Jun 11, 2012   //   by help   //    //  Comments Off on Can I change the property details like the name of the accommodations from my collaborator?

No, you can´t as these accommodations are not in your administration, the same way your collaborators only can consult your accommodations and cannot change the details of your accommodations.

Where can I edit the details of an accommodation?

Jun 11, 2012   //   by help   //    //  Comments Off on Where can I edit the details of an accommodation?

In the menu accommodation information which can be found in Accommodations -> List accommodations, click with your right mouse click on the name of the accommodation you want to edit.

Where can I fill in the account code of the accommodation?

Jun 11, 2012   //   by help   //    //  Comments Off on Where can I fill in the account code of the accommodation?

This you can do at the accommodation information under contract data.

How many floors can be created for my accommodation?

Jun 11, 2012   //   by help   //    //  Comments Off on How many floors can be created for my accommodation?

The system offers the possibility of maximum 3 floors.

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