When placing a booking or option I get a message that the arrival/departure day is not valid and/or the minimum stay is an amount of days. Why can I not place the booking?

Sep 27, 2012   //   by help   //    //  Comments Off on When placing a booking or option I get a message that the arrival/departure day is not valid and/or the minimum stay is an amount of days. Why can I not place the booking?

The system warns you about the rules for making a booking/option, on the websites as well as in the back office system. If you work with a fixed change over day in the period that you are placing the booking or with a minimum stay and the booking you are about to make does not comply these rules it gives you this message.

Of course you as the administrator of the accommodation are allowed to make an exception on the rules for you tenant but only the users with administrator rights can do so in the account. For the same reason you cannot place bookings that do not comply the rules for accommodations of your collaborators, you would need to ask them to make the exception and tenants on the website cannot make exceptions at all.

How does the availability and maintaining the calendar work with a set?

Jun 11, 2012   //   by help   //    //  Comments Off on How does the availability and maintaining the calendar work with a set?

The set is a virtual accommodation, it are the accommodations connected to it that have the calendars. When a booking or an option is made for the set the system will place it on the calendar of a available accommodation where it suits best. Owners bookings, Non Available periods and On Demand Periods cannot be placed for the set, these are created for individual accommodations (as the conditions per accommodation within the set can vary), in case the whole set is not available for a certain period you would need to block every accommodations calendar. The set will be available for bookings until the last accommodation is booked.

How do I change the safety deposit on the contract?

Jun 11, 2012   //   by help   //    //  Comments Off on How do I change the safety deposit on the contract?

In the menu sales price of a booking you can change the amount for it to be shown on the rental agreement. You can only do this when you are the admininistrator of the accommodation.

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