Option

An option is a potential customer’s pre-booking during which the accommodation is blocked off for 3 days. In the meantime, the customer can discuss with family or friends, look for flights, etc. before he makes a definitive booking.

Placing an option

A customer can place an option online, although you can also do this on behalf of the customer. To do so, go to ‘Bookings’ => ‘New Option’, or if you are already in the calendar, go to the starting date, right-click, and select ‘Start New Option Here’.

Fill in the details in the screen that appears. The dates can be entered by hand in the format DD/MM/YYYY, or by using the calendar. Under “Expires”, you will find the expiration date of the option. The system will automatically set this to 3 days from the start date. You can extend it if necessary.

To enter the customer’s data, you can:
enter a new customer
search for an existing customer’s data
edit an existing customer’s data

If the ‘Tenant’ (renter) is the same person who will be paying the bill, simply click to copy the data to the “Bill to” field. If this is not the case, fill in the billing address and addressee separately here.

Click “Save” to store your changes.

The option has now been placed in the planner of the accommodation, and can be retrieved via ‘Bookings’ => Individual Calendar or Monthly Calendar, as well as in the options list: ‘Bookings’ => List Options. The applicable dates are now blocked for any further options or bookings.

Renew an option

To prolong an option with more days, open the option (see also Searh an option below) and click on “Renew Option”. The first time 3 more days will be added to the the expiration date of the option, the second time only 1 more day will be added. You can click only twice on renew option.

If you are the administrator of the accommodation you can manually fill in any expiration date you want under “Expires”.

Confirming an option

If you wish to convert the option to a booking later, you have 2 options:

  1. Open the option in the relevant accommodation’s planner by clicking on the period or on the option number visible in the relevant column in the overview.
  2. Or you can go to “List options” in the Bookings menu and click on the appropriate option.

Once you have opened the option, click ‘Confirm option’ to convert the option to a booking. You can now retrieve this option as a booking under: ‘Bookings’ => List Bookings.

The customer who placed the option online can also confirm the option himself using the option code that was sent to him. The option will then also be automatically placed in the ‘List Bookings’ menu. You will receive a notification if this occurs.

Cancelling an option

An option can only be cancelled from the ‘List Options’ screen (Menu ‘Bookings’ => ‘List Options’). Click to the left of the option number. You will be asked to confirm that you are sure about cancelling the option. Accept, and the next screen opens.

Fill in the reason for cancellation here and click OK. The blocked period is now free for other bookings and options.
The icon indicates that the option has expired and thus requires attention. You can choose to let the option expire or to extend it.

If the ‘Reason Cancellation’ screen does not appear, check to see if it has not been blocked by your browser, any installed toolbars, or popup-blockers. Sometimes you will receive a notification at the top of your screen. It is usually enough to add I-Rent to your safe pages in the options of Internet Explorer.

Search an option

An option can be found in several ways:

  • List options
    The options are stored in the list options. Go to ‘Bookings’ => ‘List Options’. You can order the list by clicking on the titles or you can use the filters above to find the option you are looking for.
  • Calendars
    An option is also shown on the individual and monthly calendars. Go to for example ‘Bookings’ => ‘Individual Calendar’. On the right hand top you can search by accommodation. You can open the option by clicking on the colored period on the calendar or the option number next to the individual calendar.
  • Option number
    When you know the option number you can also search by number. Go to ‘Bookings’ => ‘Search booking/option’, fill in the option number and click on search.
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